How Fashion Retailers Can Capture the Peak Season
For most fashion retailers, the peak season lands in the second half of the year. Many stores struggled in the first half for various reasons. So how can you turn it around now? I’ve distilled four practical plays—nail one or two of them and you still have a real shot at a strong H2.
1) Differentiate your store style and merchandise
Most apparel shops look and feel the same—homogeneity is everywhere. Build a distinctive concept: curate sourcing with intent, design your visual merchandising, interior and props as a whole, and create an “Instagrammable” destination. When your store stands out, traffic and sales follow.
2) Pinpoint your profit core (customer focus)
You might feel women from 18 to 58 all buy from you, but the customers who drive 80% of your profit may be less than 20% of your base. Use data to identify that 20% and buy, serve, and market specifically for them. Do that well and revenue climbs quickly.
3) Drive multi-channel traffic
Short-form video is now mainstream. Don’t rely only on your block or mall. Post content—display walkthroughs, styling tips, try-ons, and real closing moments—to increase exposure and combine online with offline. Omnichannel attention creates omnichannel conversion.
4) Surprise-and-delight service
Competition is fierce. Go beyond expectations: it’s no longer about tossing in a scarf or socks. Design service moments that genuinely surprise customers and make them want to return—and tell friends.